Refund policy

REFUND & RETURN POLICY

At Golden Hour Jewelry, we take pride in the quality of our products.

Due to the nature of our jewelry, all sales are final. We do not accept returns, exchanges, or refunds for change of mind, incorrect selection, or normal wear and tear.

If your item arrives damaged or incorrect, please contact us within 48 hours of receiving your order at hello@feelthegoldenhour.com with your order number and photos of the item.

Approved claims will be reviewed on a case-by-case basis. If eligible, we may offer a replacement, store credit, or refund at our discretion.

Please note that slight variations in freshwater pearls, shells, and natural materials are normal and are not considered defects.